Safety and competence
Contractors registered by NICEIC are assessed on a regular basis to ensure that they are competent and capable of meeting the relevant technical and safety standards, codes of practice and rules of the Schemes they are registered to.  Each Scheme has a defined set of competence criteria that contractors must meet to achieve and maintain registration.

Insurance Backed Warranty
The NICEIC Insurance Backed Warranty covers work undertaken by contractors registered to the NICEIC Domestic Installer Scheme that is notifiable to Building Control.  The purpose of the Warranty is to protect consumers should any work be found not to comply with the Building Regulations under circumstances where the contractor is no longer in business to undertake the necessary remedial work.
The financial limit placed on the remedial work is £25,000 in respect of any one installation per period of insurance and the warranty is valid for a period of six years from the date of completion of the original work.

Guarantee of Standards Scheme
NICEIC expects its registered contractors to provide a quality service to their customers and, therefore, endeavour to resolve all complaints about the technical standard of their electrical work.  If a customer and an Approved Contractor are unable to resolve an alleged deficiency in the technical standard of electrical work, the customer can make a formal complaint to NICEIC.
As described above, the NICEIC Complaints Procedure requires the an NICEIC-registered contractor to resolve the technical deficiency without additional cost to the consumer.  However, if the contractor does not undertake the required remedial work, NICEIC’s Guarantee of Standards Scheme ensures it will be done by another NICEIC-registered contractor, at no cost to the customer.

Institution of Occupational Safety and Health

David Hulme

Chris Lloyd

Steve Archer
Quality Manager

Alison Potts
Office Manager

Pam Robinson
Accounts Department

Audrey Mason
Accounts Department